MEMBER REFUND POLICY

As of 1 July 2016, our policy on refunds for membership subscriptions will change and the period for refunds will be capped at three months, instead of the current 12 months.

The amendment to the policy was a decision of Branch Executive and brings us into line with industry best practice.

It is important that if your circumstances change that you let us know right away. For example, if you retire next week but wait six months to inform us, the refund you will receive for your membership subscriptions will be capped at three months.

There are several quick and easy ways to let us know about your change of circumstances.

The revised policy will be available on our website early next Term.